Privacy Policies
Privacy Policies
Effective Date: MAY 1 | 2025
At Hero Pests Control, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with California law, including the California Consumer Privacy Act (CCPA).
Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
1. Information We Collect
We may collect the following types of personal information:
Full name
Phone number
Email address
Residential or business address
Information voluntarily provided through our online forms for service scheduling or discount requests
Technical data such as IP address and browser type through Google Analytics
2. How We Use Your Information
We use the collected information strictly for the following purposes:
Scheduling pest control services
Providing service updates or confirmations
Responding to inquiries or requests
Improving our website and customer service through analytics
We do not use your personal information for marketing or advertising purposes.
3. Sharing of Information
Hero Pests Control does not share, sell, rent, or disclose your personal information to any third parties, except as required by law.
SMS opt-in or phone numbers for the purposes of SMS are not being shared with any third party or affiliate company for marketing purposes
4. Data Protection
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage system is 100% secure.
5. Your Rights
Under the CCPA, you have the right to:
Request access to the personal data we have about you
Request correction of inaccurate or outdated information
Request deletion of your personal data, subject to legal obligations
To exercise any of these rights, please contact us via email or phone:
Email: [email protected]
Phone: +1 (866) 728-8272
6. Children’s Privacy
We provide services to clients of all ages. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe a child has provided us with personal data without consent, please contact us immediately.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be posted on our website with the revised effective date.